Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

AI Learning Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website socialleadgenerationsoftware.com and use our educational services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for courses or consultations
Fill out contact forms
Subscribe to our newsletter
Submit inquiries or requests
Create an account on our platform

This information may include:

Full name
Email address
Phone number
Mailing address
Educational background and experience level
Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

IP address
Browser type and version
Operating system
Referring website URLs
Pages viewed and time spent on pages
Click-through data
Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:

Remember your preferences and settings
Analyze website traffic and usage patterns
Personalize content and advertisements
Measure marketing campaign effectiveness
Improve our services and user experience

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our educational courses and services
Communication: To respond to inquiries, send course updates, and provide customer support
Personalization: To customize your learning experience and recommend relevant courses
Marketing: To send promotional materials, newsletters, and special offers (with your consent)
Analytics: To analyze usage patterns and improve our website and services
Payment Processing: To process transactions and prevent fraudulent activities
Legal Compliance: To comply with legal obligations and protect our rights
Security: To maintain the security and integrity of our systems

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing
Email delivery and marketing automation
Cloud storage and hosting
Analytics and data analysis
Customer relationship management

3.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Enforce our Terms & Conditions
Protect our rights, property, or safety
Prevent fraud or illegal activities
Protect the rights and safety of our users

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure server infrastructure
Regular security assessments and updates
Access controls and authentication protocols
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to processing of your information for certain purposes
Portability: Request transfer of your information to another service
Withdrawal of Consent: Withdraw consent for processing where consent was given
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookie Management

You can control cookie preferences through your browser settings. Options include:

Accepting all cookies
Rejecting all cookies
Receiving notifications when cookies are sent
Deleting existing cookies

Note that disabling cookies may affect website functionality and your user experience.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising CCPA rights

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

AI Learning Hub

Registration Number: 50809861

Address: 12983 Paucek Lake Suite 787, East Alena, SC 99157, United States

Phone: +1 (574) 461-5274

Email: [email protected]

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.